Managing the Disruptive Patient: A Challenge to Patient and Provider Safety (January 2017)

Disruptive patient behavior, with escalation to violence, is becoming an increasing concern for many health centers. In these situations, it can often be unclear about the center’s legal authority to redefine, set limits on, or even terminate their professional relationship with the patient. In this webinar, we will address how to deal with disruptive and difficult patients in the health center, but also the policies and procedures you need to have in place and the process by which you can terminate a patient from the health center.

Course summary
Course opens: 
01/12/2017
Course expires: 
01/12/2019
Cost:
$149.00

Molly Evans

A partner in the firm’s health law practice group, Molly advises health centers on the management of clinical, employment and workforce related risks, with a particular focus on professional liability, Federal Tort Claims Act, and HIPAA matters. From her experience as both a private attorney and in-house counsel, Molly knows the importance of managing liability and risk issues in mission-driven organizations. [Full Bio]
Certificates of Attendance are available for all webinars (both live and recorded) for the registered attendee upon completion of the webinar.
 
A blank Certificate of Attendance will be available for organizations to issue to attendees that viewed the webinar (either live or on-demand). Due to the online nature of the training course, Feldesman Tucker Leifer Fidell LLP does not certify that the attendee actually viewed the course. A supervisor at the organization should sign the certificate, and therefore, certifies that the attendee viewed the course.
 
Attendance record forms are available for all webinars (live and on-demand) and can be utilized to record the attendance of numerous staff members for internal purposes.

Available Credit

Accreditation Period

Course opens: 
01/12/2017
Course expires: 
01/12/2019

Price

Cost:
$149.00
Please login or register to take this course.
Recorded webinars are available for 60 days after the date of purchase or date of the webinar.  Once your purchase is complete, you can re-access the webinar at any time by clicking “My Account” in the upper right hand corner of the page or by selecting it from the “My Training” box on the FTLF Learning Center homepage.  
 
An unlimited number of participants can experience a live or recorded webinar by broadcasting it on a projection screen and watching it together. A single login can gain access to the webinar and be issued a certificate.  The record of attendance form can be accessed under the certificate link within the activity.  For information on registering for live and recorded webinars, please refer to our FAQ section.  
 
 
PAYMENT POLICY
If you selected a payment option other than Credit Card, access to the on-demand webinar will be granted within 3 business days.  Once you are granted access you will receive a confirmation email.  FTLF reserves the right to suspend access to the webinar if payment is not received within 30 days.  
 
REFUND/ CANCELLATION POLICY
No refunds are provided for recorded webinars.  FTLF can accommodate transferring the registration to someone else within your organization or transferring the registration to another on-demand or upcoming live webinar provided that the webinar has not been viewed.

Required Hardware/software

Google Chrome and Mozilla Firefox are the preferred browsers.