DOES FTLF OFFER CONTINUING EDUCATION CREDITS?
Yes. You can earn continuing professional education (CPE) credits at most of our live, in-person trainings and live webinars. Check the Continuing Education tab of your course to confirm if and how many CPE credits are available.
WHAT KIND OF CPE CREDIT IS OFFERED?
FTLF is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. We offer general CPE credit in the Specialized Knowledge and Applications field of study. We do not offer industry-specific CPE credit such as accounting, nursing, pharmacy, law, etc., but in some cases, general credits may count toward an elective component or total credit hours needed to fulfill a licensing or professional education requirement. Please consult with your organization or licensing body about continuing education credit requirements.
HOW DO I KNOW IF A COURSE QUALIFIES FOR CPE CREDIT?
Any FLTF course that is eligible for CPE credits will have additional information in the Continuing Education tab of the course page, including the total number of potential CPE credit hours available for that course. If the Continuing Education tab is empty or explicitly states that there are no CPE credits available, the course does not offer CPE credits. If CPE credits are not available, we still offer a Certificate of Attendance.
HOW DO I REGISTER FOR CPE CREDIT FOR WEBINARS?
To register for CPE credit for a webinar, you must click the checkbox labeled "Add CPE Credit?" on the 'Register' tab or in the Add-Ons box during the checkout process. There is an additional fee of $25/person for CPE credit for webinars.
HOW DO I DOCUMENT MY ATTENDANCE FOR WEBINARS?
To receive CPE credit, you must demonstrate that you were an active participant in the course. For a webinar, we measure this by asking polling questions throughout the session. You do not need to answer every polling question, but you need to answer the minimum required for that webinar. At the beginning of each webinar, we will tell you how many polling questions you must answer in order to be eligible for CPE credit (it varies by the length of the webinar). You are responsible for paying attention to the instructions and for answering the minimum number of polling questions. You cannot answer the polling questions after the webinar ends. If you do not answer the minimum number of polling questions required for that webinar, we cannot award you any CPE credits for attending.
WHAT DO I DO IF THE POLLING QUESTIONS DO NOT WORK ON MY WEBINAR?
If you have problems with your computer or our system during the webinar and are unable to select an answer to the polling questions, you may submit answers in the Chat or Q&A Box. These instructions are explained at the start of each webinar as a reminder. If you do not answer the minimum number of polling questions required for that webinar, through either the polls or through the Chat or Q&A Box, we cannot award you CPE credits for attending.
CAN WE RECEIVE CPE CREDITS IF WE WATCH TOGETHER AS A GROUP?
No, we will only issue CPE credits in the name of the account holder who purchased the webinar and completed the required components (i.e., paid the CPE processing fee, answered the minimum number of polling questions, and completed the post-event survey). See our Attendance Record FAQs for alternative ways to document participation in a webinar.
HOW DO I DOCUMENT MY ATTENDANCE FOR WORKSHOPS AND IN-PERSON TRAININGS?
To receive CPE credit, you must document the time you spend in our training. For each eligible course, we will provide either an individual CPE card or a group CPE sign-in sheet. You are responsible for signing in each morning, signing out and back in at lunch, and signing out at the end of each day. You do not need to sign in and out during brief breaks. We can only certify the number of credit hours that match your sign in/out sheet. If you do not sign in and out at all, you will not receive CPE credits.
HOW ARE CPE CREDITS CALCULATED?
One CPE credit is equal to 50 minutes of participation in a program of learning.
WHAT TIME COUNTS TOWARD A CPE CREDIT?
Learning content portions of programs count toward eligible credit amounts. Time spent on activities outside of actual learning content (e.g., welcome and introductions, housekeeping instructions, and breaks) do not count toward the total credit hours.
WHAT ELSE DO I HAVE TO DO TO RECEIVE CREDITS?
In addition to attending the course and documenting your attendance or participation, you must complete a survey at the end of the course to receive CPE credit. The CPE survey is different from the general evaluation form we distribute to everyone at the end of a course. After the course concludes, we will email you a link to the CPE survey to complete and submit online.
WHY ARE MY CPE CREDITS LOWER THAN THE NUMBER LISTED ON THE COURSE PAGE?
Each eligible course page lists the total number of potential CPE credit hours available for that course. This total is an estimate based on the planned agenda. After each course, we review any schedule changes and the times you signed in/out to determine the total number of CPE credits earned. If the course ended early or went long, if breaks were cut short (or were extended), or if you left before the conclusion of the training, the total number of credit hours awarded will differ from the original total listed on the course page.
HOW DO I CLAIM/RECEIVE MY CERTIFICIATE OF ATTENDANCE CREDITS?
After you successfully complete the course elements a Certificate of Attendance will be generated for you by our system. It will be available to download and print from your FTLF Learning Center account at any time. To access:
- Log in to your account on https://learning.ftlf.com
- Navigate to the appropriate course page for your training event
- From the Take Course tab, click the Take Course button
- Next to the Certificate tab, click the small arrow, then click Review
- Click the Claim Credit button to add the number of credit hours
- Click Submit to download your Certificate
HOW DO I CLAIM/RECEIVE MY CPE CREDITS?
After you successfully complete the course elements required by our accrediting body (polling questions, evaluation, and (for workshops) the sign-in/sign-out form), we will generate your CPE Certificate of Attendance. We will email you a copy of this certificate within seven (7) business days after all elements have been received at email@example.com.
HOW LONG SHOULD I RETAIN DOCUMENTATION?
We recommend that you retain documentation for a minimum of five years from the end of the year in which the learning activities were completed. You may also want to ask any organization you are submitting your CPE credits to (e.g., your employer or a state licensing body) about any document retention requirements.
WHO IS YOUR ACCREDITING BODY?
Feldesman Tucker Leifer Fidell is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website www.nasbaregistry.org.
For more information on the Standards for Continuing Professional Education Programs, please visit the NASBA website.
WHAT IS YOUR REFUND POLICY?
We do not provide refunds for the CPE credit processing fee. You can read more about our Course Cancellations Policy here. If you are attending an event with FTLF speakers, but hosted by another organization, please contact that organization for information on their cancellation policies.
WHO CAN I CONTACT IF I HAVE MORE QUESTIONS?
If you have any questions about your CPE Credits or need assistance accessing your Certificate, please Contact Us.