Unless otherwise noted, all posted webinar times are EASTERN TIME (EST OR EDT).
HOW DO I FIND THE WEBINAR I WANT?
To find a webinar, browse the calendar on the home page, navigate by topics in each practice area, or search our full catalog of events. On the Events tab, select "Recorded Webinar" or "Live Webinar" from the drop-down menu labeled "Format," to filter the results. When you find the webinar you'd like to view, click on the "Register" tab and complete your registration and payment. Then, you will receive a confirmation email along with a receipt.
HOW DO I PARTICIPATE IN A LIVE WEBINAR?
To view a live webinar, register for the event following the steps above. At the scheduled date and time, click on the Zoom link provided in your confirmation and reminder emails. Or, you can also reach the webinar by logging into your Learning Center account, and in My Account, select Pending Activities, click on the webinar scheduled for that day, and select the button Take Course.
WHAT IF I'M BUSY THE DAY OF THE WEBINAR?
All of our webinars are available in live and recorded formats. If the scheduled date and time work with your schedule, you can join us live. All registrants for the live webinar will receive access to the recording, which is typically available within five to seven business days following the live event. Once available, an email will be sent to you with instructions to access the recording.
HOW CAN I PAY FOR A WEBINAR?
For information about the methods of payment we accept, please review our Payment FAQs.
WHAT ARE THE TERMS AND CONDITIONS FOR PARTICIPATING IN A LIVE WEBINAR?
- Registrant(s) shall not charge any person a fee in order to watch the webinar.
- Registrant(s) viewing the broadcast or recording shall not make an audio and/or video recording of any portion of the webinar.
- Registrant(s) cannot rebroadcast and/or retransmit any portion of the webinar.
- Registrant(s) shall not post the course materials, webinar audio or visual on any public-facing website or portal or otherwise share FTLF work product (e.g., through email).
- Registrant(s) shall not distribute the course materials to any persons outside the registrant's organization.
HOW MANY PEOPLE CAN PARTICIPATE IN A WEBINAR?
A registration fee for an FTLF webinar entitles you to webinar access by one attendee. For group rates, contact us.
HOW DO I VIEW A RECORDED WEBINAR?
Select a webinar from the course catalog and complete checkout. Once you have purchased the webinar, you can access it at any time under “My Account” in the "My Activities" section.
To begin a webinar, click the "Take Course" button and review the instructions on your screen. As you progress through the course material, you will be prompted to complete a brief course evaluation in order to obtain your attendance certificate. This certificate will be accessible on the left-hand navigation menu within the course. For more information on continuing education and certificates, see the Attendance Record FAQs.
DO I HAVE TO COMPLETE A RECORDED WEBINAR IN ONE SITTING?
No, you do not need to complete recorded webinars in a single sitting; you can review the course material at your own speed any time before the course expiration date. However, if you are in the middle of a webinar and hit pause, then log out, our system will not save your exact location in the recorded video.
To resume a partially completed course:
- Log in to your account
- Click on "My Activities"
- Select the webinar you want to view from your pending activities list
- Click "Take Course"
- Click "Resume Course"
WHAT IF I FORGET WHEN MY WEBINAR TAKES PLACE?
If you register for a webinar in advance, you will receive reminder emails leading up to the day of the live webinar. These emails will include the time, date, and a direct link to the webinar session.
IS THERE A LIMIT TO HOW MANY TIMES I WATCH A RECORDED WEBINAR?
Yes and no. When you purchase the recorded version of a webinar, you are purchasing access to it for a set period of time, but you can watch it as many times as you like during that time. Our webinars provide you with 90 days of access. The length of time will be listed on the course page and in your confirmation email; it will run from the date of purchase or the date of the webinar, whichever is later. Regardless of when you purchase a webinar, the access period for the recording will not begin until the live webinar runs. If your access period ends and you need more time to view the webinar(s), Contact Us.
Once posted to your account, you can view anytime on-demand during the access period identified in your purchase confirmation and in your account. We typically retire our webinars after a year or two, but we may archive materials sooner if there are major legal changes that impact the substantive content of the webinar.