Which Methods of Payment Can I Use?
We accept the following forms of payment: American Express, Mastercard, Visa, ACH, PayPal, electronic check, and check. We reserve the right to remove or deny access to a training event if we have not received your payment.
Do You Accept Purchase Orders?
You may select ‘Purchase Order’ to complete your order. Purchase orders may be fulfilled by credit card, check, electronic check, or ACH transfer.
My Payment Will Not Arrive Before the Training. Can I Still Attend?
While we prefer to receive payment prior to the training, we understand that is not always possible. We ask that you provide us with a check or PO number prior to the training. We do not provide refunds or cancellations for no-shows.
Where Can I Find an Invoice?
Pull an invoice:
- Log in to your account
- Click on ‘My Account’ in the top right-hand corner of your screen
- Click on the ‘Orders’ tab
- Under the ‘Actions’ column, click the printer icon to open a printer-friendly version of the invoice
If our invoice does not provide all the information your organization needs to process a payment, please contact us.
Why Was My Credit Card Payment Denied?
The most common reasons credit cards are denied include:
- The billing zip code you entered does not match the credit card billing address
- The organization name you entered has too many characters (try entering only the first half or a natural shortened version of the name)
- You mis-entered the credit card number, expiration date, or CVV number
- Your organization or personal card may have a daily credit card limit lower than the cost of your order
If you continue to receive an error and cannot complete your payment, contact us.
How Do I Submit a Payment Through PayPal?
If you do not select to submit payment using PayPal during the initial checkout process, follow the steps below:
- Log in to your paypal.com account
- Click ‘Send & Request’ at the top of the page
- Enter the email address: TrainingAR@feldesmantucker.com, then click ‘Next’
- Enter the Amount Due, select ‘Paying for an item or service’, and click ‘Continue’
- Select how you would like to pay (i.e., by credit card or ACH transfer) and then click ‘Next’
- Review the information on the screen to confirm that it is correct and click ‘Send Payments Now’
Note: Please check the details of this transaction carefully: once you send money, you are not able to cancel or reverse the transaction.
Where Do I Send a Check?
On your check, please include the order number (if you completed the payment on our Learning Center), invoice number (if you are paying by purchase order or completing a group order), or the training name so that we can match your payment to your registration.
Remit all checks to:
Feldesman Tucker Leifer Fidell LLP
ATTN: Training Payments
PO Box 791536
Baltimore, MD 21279-1536
What Are the Payment Terms?
All invoices are payable within 30 days of receipt unless otherwise specified. Interest shall accrue on any unpaid amount at the rate of one percent (1%) per month beginning sixty (60) days after the invoice date. All payments made shall be applied first to any accrued interest.
Do You Issue Refunds?
Review our Cancellation Policies.