Telehealth Looking Forward: Payment and Financial Considerations

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During the COVID-19 pandemic, health centers have experienced a rapid expansion of telehealth. From full visits, to “virtual check-ins,” to care management services that rely heavily on technology, telehealth has impacted patient service delivery.  Focusing on Medicare/Medicaid payments, this training will examine the most prominent forms of telehealth along with the policy issues relevant to the financial aspects of telehealth services, including scope of project under Section 330 of the Public Health Service Act and coverage under the Federal Tort Claims Act.

As technology requirements evolve, including the prevalence of audio-only telehealth services during the pandemic, health centers have experienced and can expect Medicare/Medicaid coverage and payment issues associated with the different technologies. This program will explore and explain the waivers and flexibilities that Medicare and State Medicaid programs have used to facilitate telehealth during the telehealth pandemic, and address what we know so far about what telehealth may look like in the Medicare and Medicaid programs after the COVID-19 public health emergency is over. Additionally, relevant legal considerations in using vendors to furnish telehealth or care management services will be discussed.

Target Audience

  • C Suite (CEOs, CFOs, COOs)
  • Billing or Revenue Cycle Managers
  • Health Center Personnel Involved in Quality and Service Delivery Issues 

Learning Objectives

After this training, participants will be better able to:

  • Identify the primary modes of telehealth services covered under the Medicare program, and payment rules associated with each
  • Understand the legal framework for Medicaid telehealth and the extent of states’ discretion in covering telehealth in that program
  • Understand the 1135 emergency waiver authority as it relates to Medicare telehealth, and identify various emergency policy changes state Medicaid programs have made
  • Describe HRSA scope of project and FTCA considerations as relevant to telehealth
  • Explain legal considerations in using vendors to provide telehealth services
Course summary
Course opens: 
Course expires: 


FTLF Virtual Classroom
Monday, November 1 & Monday, November 8, 2021
*Agenda times are all ET*

Session 1

Monday, November 1, 2021
12:00 pm - 4:30 pm ET
12:00 pm - 1:00 pmMedicare Telehealth: The Basics, and COVID-19 Emergency Waivers and Flexibilities
1:00 pm - 1:15 pmBreak
1:15 pm - 2:15 pmMedicaid Telehealth: The Basics, and COVID-19 Emergency Waivers and Flexibilities
2:15 pm - 2:30 pmBreak
2:30 pm - 3:00 pmTelehealth in 2022: What We Know So Far About What Will Change
3:00 pm - 3:15 pmBreak
3:15 pm - 4:15 pmTelehealth, HRSA Scope of Project, and FTCA Coverage
4:15 pm - 4:30 pmWrap-Up

Session 2

Monday, November 8, 2021
12:00 pm - 4:30 pm ET
12:00 pm - 1:00 pmCare Management Services in Medicare
1:00 pm - 1:15 pmBreak
1:15 pm - 2:15 pmVirtual Communication Services in Medicare
2:15 pm - 2:30 pmBreak
2:30 pm - 3:15 pmOther Virtual Modalities (Remote Patient Monitoring, E-Consults)
3:15 pm - 3:30 pmBreak
3:30 pm - 4:30 pmUsing Vendors To Provide Telehealth Services


This live, interactive training will take place in FTLF's Virtual Classroom, hosted by Zoom.  Should you have any technical questions or would like more information, please contact us at or 1-855-200-3822.


A Partner in the firm’s health law practice group, Susannah focuses on health care litigation and regulatory counseling, with a focus on Medicaid and Medicare payment, financing, and compliance issues. She brings regulatory expertise to bear when advising clients and pursuing litigation on their behalf. Susannah has experience negotiating Medicaid waivers and managed care arrangements on behalf of providers, provider associations, and governmental entities. She represented a group of providers in reaching a settlement in major Medicaid litigation. [Full Bio]


Carrie Riley is a Partner in the health law, non-profit and corporate law, and federal grants law practice groups. She counsels a wide variety of health care clients, including Federally Qualified Health Centers and other private and public health care providers, on contracting, regulatory compliance, fraud and abuse, and reimbursement matters. Carrie also provides counsel on  transactional matters, including formation and agreements for multi-provider affiliations/joint ventures, general contracting, and residency training arrangements. [Full Bio]

Participants can earn up to 9.00 CPE credits in Specialized Knowledge and Applications upon completion of all course requirements for both sessions.


  • Prerequisites: None 
  • Target Audience: Health Center CEOs, CFOs, COOs, Revenue cycle managers, and billing managers
  • Advanced Preparation: None  
  • Program Level: All
  • Delivery Method: Group Internet Based

Feldesman Tucker Leifer Fidell LLP is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website (formerly

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Access to the recorded version of this training series is included in your purchase.


The trainings in this course are only available for purchase as an entire series. The recorded version of each training will be available in your account within seven (7) business days of each session and you will have access to the recordings for 180 days after the conclusion of the series. Once posted to your account, you can view each training anytime on-demand during the access period identified in your purchase confirmation. For additional information on viewing and accessing the recorded trainings, view our full terms and conditions here.


All registrations made the day of a live training must be completed using a credit card or PayPal. We do not accept check payments or purchase orders for live webinars on the day of the training. If you wish to pay by check, please register in enough time for your check to reach our office; we must receive your check before we grant access to the training. If we receive your check after the live training, we will grant you access to the recorded webinar. For the most current information, please visit our FAQ page.


For orders of live trainings, FTLF will issue a full refund for cancellations requested at least one week PRIOR to the live training. We do not provide refunds for no-shows; however, you will have access to the recorded version of the training. If you ordered the wrong training and need to transfer your registration to a different program, please Contact Us. View our full policy on refunds and cancellations on our FAQ page.

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