(Recorded Webinar) Caring for Medicare Patients Virtually
This webinar is part of the Navigating Telehealth for FQHCs During COVID-19 webinar series and can be purchased individually or as part of the series. To purchase the full series, click here.
Because of shelter-in-place and social distancing orders relating to the COVID-19 pandemic, many FQHCs’ patient encounter volumes around the country have declined rapidly. Medicare and Medicaid encounter volume have also fallen, creating a crisis for many health centers that is both fiscal (keeping their doors open) and clinical (continuing to assist patients in self-isolation).
In recent weeks, Congress, the Department of Health and Human Services (HHS), and many State Medicaid agencies have taken action to facilitate payment for telehealth and other virtual services in the Medicare and Medicaid programs. As well as helping health centers through a fiscal crisis period, these policy changes advance a longstanding need to remove barriers to virtual services under Medicare and Medicaid in FQHCs.
On this webinar, we will discuss the new statutory provision allowing FQHCs to serve as telehealth “distant site” providers during the emergency, as well as waivers that have relaxed the “originating site” and technology requirements during the emergency. You will also learn more about:
- New developments in Medicare telehealth and virtual services affecting providers and FQHCs
- Recent changes to the scope of the “virtual communication services” that FQHCs can provide under Medicare—essentially, mini-telehealth visits
- Strategies for maximizing the use of virtual services to care for Medicare patients
- Health Center Leadership / C-Suite
- Billing and Revenue Cycle Managers
- Compliance Officers
- Administrative/Operations Leadership and Staff
After this webinar, you will be able to:
- Describe the distant site, originating site, and technology requirements for Medicare telehealth services during the emergency period
- Discuss changes to the definition and rules for “virtual communication services”
- Identify strategies for expanding the use of Medicare virtual services in your health center
SUSANNAH VANCE GOPALAN
Susannah is a Partner in the firm’s health law practice group where she focuses on health care litigation and regulatory counseling, with a focus on Medicaid and Medicare payment, financing, and compliance issues. Susannah brings regulatory expertise to bear when advising clients and pursuing litigation on their behalf. She has experience negotiating Medicaid waivers and managed care arrangements on behalf of providers, provider associations, and governmental entities. She represented a group of providers in reaching a settlement in major Medicaid litigation. [Full Bio]
REBEKAH WALLACE PARDECK (Achieve Revenue Management, LLC)
President and Owner of Achieve Revenue Management, LLC, Rebekah has more than 20 years of coding, revenue cycle management, operations, and training experience. She provides training and revenue cycle management services to federally qualified health centers, rural health clinics, and medical practices and community health centers.
Previously, Rebekah worked for over a decade as a consultant with a national accounting firm and as the director of operations for management service organizations and hospital-owned multispecialty physician practices. She is experienced in consulting on professional revenue cycle analysis and enhancement, medical practice operations, patient flow redesign, business process improvement and development, staffing analysis and redesign, practice efficiency and productivity and educational sessions and training. [Full Bio]
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- 1.00 Certificate of Attendance
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