HRSA Operational Site Visit 2022: Key Changes in Compliance

April 21, 2022

Access the on-demand webinar here.

As a result of the COVID-19 pandemic, HRSA transitioned and re-focused its compliance efforts for Federally Qualified Health Centers (FQHCs) to a virtual compliance assessment process.  All indications are that HRSA intends to continue using the virtual platform through the end of CY 2022, and possibly beyond.  While the virtual Operational Site Visit (OSV) mirrors the onsite process in several respects, it also presents some unique challenges. With almost two years of virtual OSVs “under our belts,” some common issues have come to light, including when and how to submit documents prior to the virtual OSV, how reviewers conduct the interviews and site tours, opportunities for additional discussions with reviewers regarding compliance issues and recommendations, and more.  

Regardless of this transition to a virtual platform, compliance with the Health Center Program Requirements is still a vital component of a health center’s operations. All health centers must be prepared to present documentation and answer key questions regarding how they establish and maintain compliance on an ongoing basis, utilizing the most recent version of the Site Visit Protocol and related guidance. Is your health center prepared to meet this challenge?

This webinar will review the virtual OSV process and how it differs from the typical on-site process. Participants will explore the most recent HRSA guidance and current common areas of non-compliance, and discuss “real-life” lessons learned and tips to prepare for a successful virtual OSV and to thrive throughout the process!

Please note: This webinar is offered as a complimentary product to all Health Center Compliance Premium Plan Subscribers. For more information on our Premium Plan, click here or Contact Us.

Target Audience

  • Health Center Executive Staff
  • Compliance Officers
  • Administrative / Operations Leadership and Staff
  • Board members
  • Other Staff assisting with HRSA compliance and/or OSV preparation

Learning Objectives

After this webinar, you will be able to:

  • Identify the key aspects and challenges of the virtual Operational Site Visit.
  • Discuss real-life strategies and tips for all phases of the virtual OSV process (before, during, and after).
  • Identify common areas of non-compliance and use such information to establish your health center’s HRSA compliance workplan.
Course summary
Available credit: 
  • 1.00 Certificate of Attendance
Course opens: 
Course expires: 
Event starts: 
04/21/2022 - 1:00pm EDT
Event ends: 
04/21/2022 - 2:00pm EDT

Marcie Zakheim

A Partner at the firm, Marcie specializes in health care law, particularly in the areas of federal grants, grant-related requirements and grants management related to the federal health center program. Health centers turn to Marcie as a resource for knowing not only the letter of the law, but also the likely interpretation of requirements by federal policymakers, including the Health Resources and Services Administration (HRSA).

[Full Bio]

Participants can earn up to 1.20 CPE credits in Specialized Knowledge and Applications upon completion of all course requirements.


If you purchase CPE credit for this webinar you must satisfy the following conditions in order to receive your certificate:

  1. Answer at least 3 of the 5 polling questions during the webinar
  2. Complete the evaluation survey after the conclusion of the webinar or in the follow-up email

Upon completion of these requirements, FTLF will email you your CPE Certificate within seven (7) business days.


  • Prerequisites: None 
  • Target Audience: Health Center Executive Staff, Compliance Officers, Administrative / Operations Leadership and Staff, Board members, Other staff assisting with HRSA compliance and/or OSV preparation
  • Advanced Preparation: None  
  • Program Level: All
  • Delivery Method: Group Internet Based
  • Attendance Requirements: In order to be awarded the full credits, you must respond to three (3) out of the five (5) polling questions.

Feldesman Tucker Leifer Fidell LLP is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website (formerly

Available Credit

  • 1.00 Certificate of Attendance


Please login or register to take this course.

Access to the recorded version of this webinar is included in your purchase.


The recorded version of this webinar will be available within seven (7) business days after the conclusion of the live event. You will have access to the recording for 180 days after the live webinar has concluded. Once posted to your account, you can view this webinar anytime on-demand during the access period identified in the Recorded Webinar Now Available email. For additional information on viewing and accessing webinars, view our full terms and conditions here.


All registrations made the day of a live webinar must be completed using a credit card or PayPal. We do not accept check payments or purchase orders for live webinars on the day of the webinar. If you wish to pay by check, please register in enough time for your check to reach our office; we must receive your check before we grant access to the webinar. If we receive your check after the live webinar, we will grant you access to the recorded webinar. For the most current information, please visit our FAQ page.


For orders of live webinars, FTLF will issue a full refund for cancellations requested at least one week PRIOR to the live webinar. We do not provide refunds for no-shows; however, you may request access to the recorded version of the webinar. If you ordered the wrong webinar and need to transfer your registration to a different program, please Contact Us. View our full policy on refunds and cancellations on our FAQ page.

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