Service Animals and Emotional Support Animals
In recent years, increasing numbers of patients have presented at health centers with their symptoms and their animal companions. In determining how to respond, health centers must determine whether the animal is a service animal or an emotional support animal. The Americans with Disabilities Act (ADA) requires health centers (and other entities that provide goods or service to the public) to permit service animals into their facilities (unless such access would fundamentally alter the nature of the services provided); however, emotional support animals are not protected under the ADA. This webinar will:
- Review the differences between service animals and emotional support animals
- Discuss how staff should respond to disruptive animals
- Recommend policies, procedures and trainings to support health center staff who respond to patients with animal companions
The On-Demand version of this webinar will be available for purchase after the conclusion of the live webinar.
- Compliance Officers
- Risk Managers
- Health Center Management
After this webinar, you will be able to:
- Determine whether a patient’s animal companion is a service animal or an emotional support animal and the applicable requirements on providing access to the health center
- Respond appropriately when service animals are disruptive
- Develop training to support front desk and other staff members in responding to patients who bring animals to the health center
A Partner in the firm’s health law practice group, Molly advises health centers on the management of clinical, employment and workforce-related risks, with a particular focus on professional liability, Federal Tort Claims Act, and HIPAA matters. From her experience as both a private attorney and in-house counsel, Molly knows the importance of managing liability and risk issues in mission-driven organizations. [Full Bio]
Participants can earn up to 1.20 CPE credits in Specialized Knowledge and Applications upon completion of all course requirements.
ATTENDEE REQUIREMENTS FOR CPE CREDIT
If you purchase CPE credit for this webinar you must satisfy the following conditions in order to receive your certificate:
- Answer at least 3 of the 5 polling questions during the webinar
- Complete the evaluation survey after the conclusion of the webinar or in the follow-up email
Upon completion of these requirements, FTLF will email you your CPE Certificate within five (5) business days.
- Prerequisites: None
- Target Audience: Compliance Officers, Risk Managers, C-Suite/Leadership, Health Center Management
- Advanced Preparation: None
- Program Level: All
- Delivery Method: Group Internet Based
- Attendance Requirements: In order to be awarded the full credits, you must respond to three (3) out of five (5) polling questions.
Feldesman Tucker Leifer Fidell LLP is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website www.nasbaregistry.org (formerly www.learningmarket.org).
- 1.00 Certificate of Attendance
- 1.20 CPEFTLF is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors.
Access to the recorded version of this webinar is included in your purchase.
ACCESSING THE RECORDING
The recorded version of this webinar will be available within five (5) business days after the conclusion of the live event. You will have access to the recording for 180 days after the live webinar has concluded. Once posted to your account, you can view this webinar anytime on-demand during the access period identified in the Recorded Webinar Now Available email. For additional information on viewing and accessing webinars, view our full terms and conditions here.
All registrations made the day of a live webinar must be completed using a credit card or PayPal. We do not accept check payments or purchase orders for live webinars on the day of the webinar. If you wish to pay by check, please register in enough time for your check to reach our office; we must receive your check before we grant access to the webinar. If we receive your check after the live webinar, we will grant you access to the recorded webinar. For the most current information, please visit our FAQ page.
For orders of live webinars, FTLF will issue a full refund for cancellations requested at least one week PRIOR to the live webinar. We do not provide refunds for no-shows; however, you may request access to the recorded version of the webinar. If you ordered the wrong webinar and need to transfer your registration to a different program, please Contact Us. View our full policy on refunds and cancellations on our FAQ page.
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