Recorded webinars are available for 60 days after the date of purchase or date of the webinar. Once your purchase is complete, you can re-access the webinar at any time by clicking “My Account” in the upper right hand corner of the page or by selecting it from the “My Training” box on the FTLF Learning Center homepage.
An unlimited number of participants can experience a live or recorded webinar by broadcasting it on a projection screen and watching it together. A single login can gain access to the webinar and be issued a certificate. The record of attendance form can be accessed under the certificate link within the activity. For information on registering for live and recorded webinars, please refer to our FAQ section.
If you selected a payment option other than Credit Card, access to the on-demand webinar will be granted within 3 business days. Once you are granted access you will receive a confirmation email. FTLF reserves the right to suspend access to the webinar if payment is not received within 30 days.
REFUND/ CANCELLATION POLICY
No refunds are provided for recorded webinars. FTLF can accommodate transferring the registration to someone else within your organization or transferring the registration to another on-demand or upcoming live webinar provided that the webinar has not been viewed.