(Recorded Webinar) Patients Filming in the Health Center

With the prevalence of cell phones, more patients are recording their experience in the health center – from interactions at the reception desk and in the waiting room to the exam room.  Patients are recording for a variety of reasons – to ensure they understand their provider’s instructions, to capture important life moments, and to document their interactions with staff.  Health center staff members have a variety of responses when patients record in the health center – from understanding and encouragement to raising concerns about patient confidentiality and malpractice.

To purchase the live version of this webinar or the live and on-demand package, click here.

Please note: This webinar is offered as a complimentary product to all Health Center Compliance Premium Plan Subscribers.  To learn more about FTLF's Premium Plan Subscription and to become a subscriber, please email learning@ftlf.com.

Learning Objectives

This webinar will cover:

  • Consent requirements for patient recordings
  • Key compliance challenges related to patients recording their health center visits, including HIPAA and malpractice concerns
  • Considerations when developing a policy, procedure or guidelines related to patient recording
Course summary
Available credit: 
  • 1.00 Certificate of Attendance
Course opens: 
01/09/2019
Course expires: 
02/14/2021
Cost:
$225.00

DIANNE PLEDGIE

As Partner and Compliance Counsel with the firm’s health law practice group, Dianne advises health centers on implementing effective compliance programs and on addressing top compliance risk areas. Dianne counsels health centers and other organizations on developing compliance programs that include the OIG’s seven elements, respond to identified compliance risk areas and reflect the organization’s culture.  Dianne also advises health centers and other organizations on patient privacy and confidentiality, including the HIPAA Privacy Rule and 42 CFR Part 2.  She has experience responding to privacy and security incidents, including determining whether there has been a breach, notifying patients and the government, and creating corrective action plans. [Full Bio]

MOLLY EVANS  

A partner in the firm’s health law practice group, Molly advises health centers on the management of clinical, employment and workforce related risks, with a particular focus on professional liability, Federal Tort Claims Act, and HIPAA matters. From her experience as both a private attorney and in-house counsel, Molly knows the importance of managing liability and risk issues in mission-driven organizations. [Full Bio]

Certificates of Attendance are available for all webinars (both live and recorded) for the registered attendee upon completion of the webinar.

blank Certificate of Attendance will be available for organizations to issue to attendees that viewed the webinar (either live or on-demand). Due to the online nature of the training course, Feldesman Tucker Leifer Fidell LLP does not certify that the attendee actually viewed the course. A supervisor at the organization should sign the certificate, and therefore, certifies that the attendee viewed the course.

Attendance record forms are available for all webinars (live and on-demand) and can be utilized to record the attendance of numerous staff members for internal purposes.

Read more about maintaining an attendance record in our FAQs.

Available Credit

  • 1.00 Certificate of Attendance

Accreditation Period

Course opens: 
01/09/2019
Course expires: 
02/14/2021

Price

Cost:
$225.00
Please login or register to take this course.

ACCESS PERIOD

Recorded webinars are available for 180 days after the date of purchase or date of the webinar. Once posted to your account, you can view this webinar anytime on-demand during the access period identified in your purchase confirmation. For additional information on viewing and accessing webinars, view our full terms and conditions here.

PAYMENT POLICY

If you pay by credit card or PayPal, you will be able to access the recorded webinar immediately (unless the live webinar has not yet occurred). If you pay by check, we will grant access to the recording when we receive your check. You will receive a confirmation email once access is granted. FTLF reserves the right to suspend access to the webinar if payment is not received within 30 days. For more information on payments and registration, please visit our FAQ page.

CANCELLATION POLICY

No refunds will be provided for recorded webinars. FTLF can transfer a registration to someone else within your organization or, provided you have not already viewed the webinar, transfer the registration to another on-demand program. Where the registration fee for the new webinar is higher, you must also pay the difference between the original course and the new course registration fee at the time of transfer. Administrative fees may also apply. If your organization purchased a webinar under the account of a staff member who no longer works for your organization, please Contact Us. View our full policy on refunds and cancellations here.

Required Hardware/software

Google Chrome and Mozilla Firefox are the preferred browsers.