(Recorded Webinar) Ensuring Access Under the ADA

The Americans with Disabilities Act (ADA) prohibits discrimination on the basis of disability by places of public accommodation and recipients of federal funding, including health care providers, in the provision of goods and services to the public.

Not only does the ADA contain nondiscrimination requirements, it also places an affirmative obligation on employers and businesses, including health centers, to provide reasonable accommodations upon request. 

As safety-net providers, health centers are well-positioned to provide health care services to persons who typically face access barriers for various reasons, including cost and location. Unlike with other barriers to access that health centers are tasked with addressing for their service population, failure to provide equal access to its services for persons with disabilities could expose a health center to claims of discrimination. 

This webinar will provide an overview of the ADA, explain the obligations health centers owe to patients (and potential patients), and present best practices for complying with the ADA and reducing exposure to potential discrimination claims.

To purchase the live version of this webinar or the live and on-demand package, click here.

Please note: This webinar is offered as a complimentary product to all Health Center Compliance Premium Plan Subscribers.  To learn more about FTLF's Premium Plan Subscription and to become a subscriber, please email learning@ftlf.com.

Target Audience

All are welcome, but this webinar is intended for:

  • Compliance Officers
  • Risk Managers
  • Medical Staff Leadership
  • Health Center Management

Learning Objectives

After this webinar, you will be able to:

  1. Identify the basic requirements under the Americans with Disabilities Act (ADA) and the Rehabilitation Act of 1973.
  2. Discuss how health centers can provide potential and established patients with equal access and reasonable accommodations.
  3. Recognize litigation risk areas to reduce exposure to discrimination claims.
Course summary
Available credit: 
  • 1.00 Certificate of Attendance
Course opens: 
Course expires: 


Jonay focuses on litigation matters in the Federal Grants and Health Law practice groups and works with clients on a range of issues, including the Federal Tort Claims Act, the False Claims Act, the Administrative Procedures Act, and Medicaid reimbursement.  She also assists with compliance and regulatory affairs matters.  Jonay’s experience with all three branches of the federal government allows her to provide a unique perspective to her clients. [Full Bio]

Certificates of Attendance are available for all webinars (both live and recorded) for the registered attendee upon completion of the webinar.

blank Certificate of Attendance will be available for organizations to issue to attendees that viewed the webinar (either live or on-demand). Due to the online nature of the training course, Feldesman Tucker Leifer Fidell LLP does not certify that the attendee actually viewed the course. A supervisor at the organization should sign the certificate, and therefore, certifies that the attendee viewed the course.

Attendance record forms are available for all webinars (live and on-demand) and can be utilized to record the attendance of numerous staff members for internal purposes.

Read more about maintaining an attendance record in our FAQs.

Available Credit

  • 1.00 Certificate of Attendance

Accreditation Period

Course opens: 
Course expires: 


Please login or register to take this course.

Recorded webinars are available for 90 days after the date of purchase or date of the webinar. Once your purchase is complete, you can re-access the webinar at any time by clicking “My Account” in the upper right hand corner of the page or by clicking the “My Training” tab (found at the top of any page on learning.ftlf.com) and clicking on webinar title.

An unlimited number of participants can experience the recorded webinar by broadcasting it on a projection screen and watching it together. A single login can gain access to the webinar and be issued a certificate. The record of attendance form can be accessed under the certificate link within the activity. For more information on live and recorded webinars, please refer to our FAQ section.


If you selected a payment option other than Credit Card, access to the recorded webinar will be granted within 3 business days. Once you are granted access you will receive a confirmation email. FTLF reserves the right to suspend access to the webinar if payment is not received within 30 days.


No refunds are provided for recorded webinars. FTLF can accommodate transferring the registration to someone else within your organization or transferring the registration to another on-demand or upcoming live webinar provided that the webinar has not been viewed.

Required Hardware/software

Google Chrome and Mozilla Firefox are the preferred browsers.