Ensuring Access Under the ADA

November 15, 2018

The Americans with Disabilities Act (ADA) prohibits discrimination on the basis of disability by places of public accommodation and recipients of federal funding, including health care providers, in the provision of goods and services to the public.

Not only does the ADA contain nondiscrimination requirements, it also places an affirmative obligation on employers and businesses, including health centers, to provide reasonable accommodations upon request. 

As safety-net providers, health centers are well-positioned to provide health care services to persons who typically face access barriers for various reasons, including cost and location. Unlike with other barriers to access that health centers are tasked with addressing for their service population, failure to provide equal access to its services for persons with disabilities could expose a health center to claims of discrimination. 

This webinar will provide an overview of the ADA, explain the obligations health centers owe to patients (and potential patients), and present best practices for complying with the ADA and reducing exposure to potential discrimination claims.

To purchase the on-demand version of this webinar as a standalone, click here.

Please note: This webinar is offered as a complimentary product to all Health Center Compliance Premium Plan Subscribers.  To learn more about FTLF's Premium Plan Subscription and to become a subscriber, please email learning@ftlf.com.

Target Audience

All are welcome, but this webinar is intended for:

  • Compliance Officers
  • Risk Managers
  • Medical Staff Leadership
  • Health Center Management

Learning Objectives

After this webinar, you will be able to:

  1. Identify the basic requirements under the Americans with Disabilities Act (ADA) and the Rehabilitation Act of 1973.
  2. Discuss how health centers can provide potential and established patients with equal access and reasonable accommodations.
  3. Recognize litigation risk areas to reduce exposure to discrimination claims.
Course summary
Available credit: 
  • 1.00 Certificate of Attendance
Course opens: 
Course expires: 
Event starts: 
11/15/2018 - 1:00pm
Event ends: 
11/15/2018 - 2:00pm


Jonay focuses on litigation matters in the Federal Grants and Health Law practice groups and works with clients on a range of issues, including the Federal Tort Claims Act, the False Claims Act, the Administrative Procedures Act, and Medicaid reimbursement.  She also assists with compliance and regulatory affairs matters.  Jonay’s experience with all three branches of the federal government allows her to provide a unique perspective to her clients. [Full Bio]

Certificates of Attendance are available for all webinars (both live and recorded) for the registered attendee upon completion of the webinar.

blank Certificate of Attendance will be available for organizations to issue to attendees that viewed the webinar (either live or on-demand). Due to the online nature of the training course, Feldesman Tucker Leifer Fidell LLP does not certify that the attendee actually viewed the course. A supervisor at the organization should sign the certificate, and therefore, certifies that the attendee viewed the course.

Attendance record forms are available for all webinars (live and on-demand) and can be utilized to record the attendance of numerous staff members for internal purposes.

Available Credit

  • 1.00 Certificate of Attendance

Accreditation Period

Course opens: 
Course expires: 


Please login or register to take this course.

If you would like to add the recorded version of the live webinar to your purchase for an additional $50, please click the checkbox above.

The recorded webinar is available for 60 days after the live webinar has concluded. Once your purchase is complete and the recorded webinar is posted, you can re-access the webinar at any time by clicking “My Account” in the top right hand corner of the page or by selecting it from the “My Training” box on your homepage. Recorded webinars will be available for viewing 48 hours after the live webinar. For additional information on our webinar procedures, please visit our FAQ page.

An unlimited number of participants can experience a live or recorded webinar by broadcasting it on a projection screen and watching it together. A single login can gain access to the webinar and be issued a certificate. The record of attendance form can be accessed under the certificate link within the activity. For more information on live and recorded webinars, please refer to our FAQ section.

Please note: All registrations made within 3 hours of the live webinar must be completed using a credit card.


  • No refunds for no-shows; however if requested, registrant can have access to the recorded version of the webinar.
  • FTLF will issue a full refund for cancellations within at least one week prior to the LIVE webinar. No refunds will be provided for on-demand webinars.
  • FTLF can accommodate changing the name on a registration to someone else within your organization or transferring the registration to another already-scheduled upcoming live webinar or an on-demand program up to 24 hours prior to the webinar start time.
  • Cancellation requests made after the webinar will be reviewed on a case by case basis.

Required Hardware/software

Google Chrome and Mozilla Firefox are the preferred browsers.